Quality Director
Houston, TX
Full Time
Manager/Supervisor
Summary
Lead the site Quality organization responsible for NPI quality, supplier quality, manufacturing quality, customer quality, and quality management systems. This role owns quality release decisions, major quality issue resolution, continuous improvement initiatives, and ensuring quality risks are effectively addressed before production and customer shipment.
Key Responsibilities
Why Join Us
Our company is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws.
Lead the site Quality organization responsible for NPI quality, supplier quality, manufacturing quality, customer quality, and quality management systems. This role owns quality release decisions, major quality issue resolution, continuous improvement initiatives, and ensuring quality risks are effectively addressed before production and customer shipment.
Key Responsibilities
- Lead all site quality functions, including NPI, supplier, manufacturing, customer, and quality systems.
- Establish quality standards and release criteria for AI server, system, and rack integration programs.
- Drive supplier quality management, audits, incoming quality performance, and corrective actions.
- Ensure manufacturing, testing, burn-in, and shipment processes meet quality and reliability requirements.
- Lead major quality issue containment, root cause analysis, and CAPA/8D investigations.
- Serve as the primary customer interface for quality reviews, audits, complaints, and field quality issues.
- Support NPI, engineering changes, qualification, and production ramp activities.
- Maintain compliance with quality management systems, customer requirements, and regulatory standards.
- Develop quality KPIs, drive continuous improvement, and build leadership capability within the quality organization.
- Partner with Engineering, Operations, Supply Chain, and global manufacturing sites to improve product quality and customer satisfaction.
- Bachelor's degree in Engineering, Quality, Industrial Engineering, or a related field.
- 15+ years of quality experience in electronics manufacturing or enterprise hardware environments.
- 5+ years leading site-level or large cross-functional quality organizations.
- Strong knowledge of ISO 9001, FMEA, SPC, MSA, Control Plans, 8D, and CAPA methodologies.
- Experience supporting server, storage, networking, AI infrastructure, or similar complex hardware products.
- Ability to lead customer quality reviews and collaborate effectively with global customers, suppliers, and manufacturing sites.
- Experience with AI/GPU server platforms, rack integration, liquid cooling systems, or JDM programs.
- Experience supporting hyperscale cloud customers and global product transfers.
- ASQ CQE, CQM, or similar quality certifications preferred.
Why Join Us
- Comprehensive benefits package including medical, dental, and vision insurance coverage.
- Basic life insurance and short-term disability coverage provided by employer.
- Supplemental life insurance and long-term disability coverage options available.
- 401K with employer contribution.
- Personal, Vacation, and Holiday paid time off for all full-time employees.
Our company is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws.
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