Director of Operations

Job Title: Director of Operations 

Working Location: Guadalajara, Mexico  

Seniority Level: Senior Management                                                                                             

Job Function: Operations   

Job Description: 

This position is responsible for leading BU Cell Manager, Production Manager, and New Product Manager (NPI) to satisfy customer’s requirements: New product launch, order management, quality achievement, shipment and revenue performance. To achieve P/L goal by properly resource arrangement, production and inventory management. 

Duties and Responsibilities: 

• Develops and maintains manufacturing operations business plans to include all program requirements, labor hours, cycle, production costs, and image. 

• Provides input to the development of product strategy and research and development of new and emerging products. 

• Establishes production and quality control standards, develops budget and cost controls, and obtains data regarding types, quantities, specifications, and delivery dates of products ordered. 

• Provides guidance to the development of a manufacturing process plan, including personnel requirements, material needs, subcontract requirements, facility needs, and tooling and equipment needs. 

• Ensures all established costs, quality, and delivery commitments are met. 

• Coordinates manufacturing activities with all other functions of the organization and suppliers to obtain optimum production and utilization of human resources, machines, and equipment. 

• Reviews production and operating reports and directs the resolution of operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays. 

• Determines responsibilities of assigned organization and staff positions to accomplish business objectives. 

• Develop operational procedures and standards to achieve business goals.  

• Develop budget plans to control expense and meet cost objectives.  

• Develop strategic plans to improve operational efficiency.  

• Schedule monthly meetings to discuss about concerns, budgets and business improvements.  

• Assist in development and delivery of all client projects.  

• Manage staffing requirement and assignment for client projects.  

• Provide support and guidance to operations team as and when needed.  

• Monitor performance metrics and evaluate operational effectiveness.  

• Ensure that operations team follows safety and security procedures. 

• Responsible for implementing programs to ensure compliance with laws, regulations and the requirements of the RBA 

• Perform other duties as assigned. 

Required Knowledge, Skills and Abilities: 

• Excellent communication (written and verbal) skills 

• SMT Experience and knowledge required 

• Risk Assessment and Mitigation skills recommended. 

• Proficiency with Microsoft Office applications required, Enterprise Resource Planning (ERP) experience preferred 

• Excellent organizational, analytical, problem solving, and prioritization skills 

• Proven ability to function independently and multi-task 

• Must have ability to remain flexible in a dynamic work environment 

Education and Experience: 

• Bachelor’s degree in Engineering with 5 years of manufacturing experience required. 

• Master’s degree in Engineering, Science, or Business Administration with 5 years experience will be considered. 

• Experience with cost accounting is a plus.